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Noticeboard

Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients. 

Appointments
Appointments can either be booked up to two weeks in advance (non-urgent or review appointments) or booked on the day (acute or urgent problems). 

Out of Hours
If you require urgent attention or advice,  telephone  111.   If possible, have a pen and paper handy.   

Test Results
Please could you telephone the surgery for your results on: 01913846171 between 2.00- 4.00 pm Monday – Friday

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Welcome to Chastleton Medical Group Online

Chastleton Medical GroupThis surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.

Practice Training

Please note the surgery will be closed from 12pm on Thursday 19th October 2017 and will reopen at 8.30am on Friday 20th October 2017.

If you require medical attention whilst the surgery is closed please contact the out of hours service by calling 111.

Evening & Weekend GP Appointments

Extended Access

Introduction of Text Messaging Service

From the 1st September 2017 Chastleton will be introducing a text messaging service to all of our registered patients aged 16 years and over.

This service will enable us to send a text message to your mobile phone to remind you of your appointment.

Please complete the consent form at reception (copy also attached below) to either opt in/opt out of the service and to provide us with your most up to date mobile number. 

Patients can opt in and out of this service at any time.

Update as of 12/09/17 - the text messaging service for test results is currently suspended.  We are unsure when this element of the service will resume again. 

SMS Consent Form

Great North Care Record 

The Great North Care Record is the development of access for health professionals to view specific elements of your electronic medical records (e.g. medications, allergies, test results, diagnosed conditions, referrals, clinic and discharge information, address and telephone number), to help improve the care you receive in the North East.

The aim of the Great North Care Record is to support you with safer, more joined up care and to give healthcare professionals access to more accurate and consistent information across all services, in turn releasing more time to offer continuity of care for patients.

The Great North Care Record will ensure that with each patients informed consent, your information is available at the point you receive care to other NHS healthcare providers including hospitals, mental health services, out-of-hours doctors, NHS 111 and the ambulance service.

Please see more information about the Great North Care Record under the 'Further Information' section on the right hand side of the website home page.

Repeat prescription Requests

Please allow 48 hours notice for repeat prescription requests.

We politely remind patients that it is their own responsibility to ensure they order repeat medication in time before they run out. 

Patient Online - Giving you more choice in accessing GP Services

Patient Online will help you to take greater control of your health & wellbeing by increasing online access to services. If you wish to, you can use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and also view your detailed coded information in your GP online record, including medications, immunisations, test results and allergies.

Please be aware that you must be aged 16 years or over to register for online access.

If you would like to register for Patient Online please speak to a member of our Reception Team.

(Site updated 29/09/2017)
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