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Noticeboard

Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients. 

Appointments

Appointments can either be booked up to two weeks in advance (non-urgent or review appointments) or booked on the day (acute or urgent problems). 

Out of Hours

If you require urgent attention or advice,  telephone  111.   If possible, have a pen and paper handy.   

Test Results

Please could you telephone the surgery for your results on: 01913846171 between 2.00- 4.00 pm Monday – Friday

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Named Accountable GP

All patients now have a named accountable GP who is responsible for patients overall care at the practice.  If you wish to know who your named accountable GP is, please ask at reception.  Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.

Practice Management

Mrs Vikki Reed (f)

Practice Manager

Mrs Kate Edmunds (f)

Deputy Practice Manager

The Practice Management team are responsible for the overall smooth running and organisation of the practice and would welcome any constructive comments from patients.

Administration

Two secretaries, Joanne Turner and Paula Gartland deal with all practice administration work including hospital referrals. If you find you need to cancel/rearrange a hospital appointment please contact the hospital, not the practice secretaries.

Reception

Our receptionists are fully trained and do a difficult job well. Please remember if you are sometimes kept waiting or if questions seem irritating, the receptionist is only carrying out our policies which are aimed at smooth and efficient running of the practice. This is especially relevant when a home visit is being requested and the receptionist has to judge the urgency of your request. Please notify changes of address or personal details as soon as possible. In an emergency this can be vital.
 
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