Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients. 

Out of Hours
If you require urgent attention or advice, telephone 111.  If possible, have a pen and paper handy.

Test Results  
Please could you telephone the surgery for your results on 0191 3846171 between 2pm and 4pm Monday to Friday.  

Named Accountable GP  
All patients now have a named accountable GP who is responsible for patients overall care at the practice.  If you wish to know who your named accountable GP is, please ask at reception.  Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.  

We Teach Medical Students  
We are a teaching practice for Sunderland University medical students and are proud to be involved in training tomorrow's doctors.  As a result, students may lead or observe your appointment.  If you would rather not see medical students, please inform reception.  Your care will in no way be affected by this.  


A carer is a person who looks after a relative, friend or neighbour who is finding life difficult to manage without help. This may because of illness, disability or old age. The time spent caring ranges from a few hours per week to 24-hour attention

What problems does this bring the carer?

  • Lack of time for living their own lives
  • Competing demands of other responsibilities
  • Financial
  • Isolation
  • Stress
  • Resentment

Some or all of the following may be useful to contact:

  • Your G.P. (for help with those who are being cared for).
  • Durham and Chester le Street Carers Support. (tel: 0300 0051213).
  • A Social Worker for possible help with things like home help, meals on wheels and respite care.
  • A Welfare Rights Officer for advice about possible financial help

How can a carer help himself or herself?
In general, increasing the opportunities for self care.  This may take the following forms:

  • Sharing the caring, which makes time for the carer's personal enjoyment.
  • Writing a 'menu' of enjoyable activities which the carer can choose from when the opportunity arises.
  • Eating well.
  • Suitable physical activity.
  • Learning to relax and rest.
  • Developing a support network based on friends and family as well as using any of the contacts below.

Useful sources of Information:

Carers UK,
20 Great Dover Street,

Carer's line telephone: 0808 808 7777 (10.00 - 4.00p.m. weekdays)




Durham County Carers Support
Suite 3,  Avenue House,
Greenwell Road
Newton Aycliffe

Telephone: 0300 005 1213




Young Carers 


Care and Support in Durham 




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