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Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients. 

Appointments can either be booked up to two weeks in advance (non-urgent or review) or booked on the day (acute or urgent problems). 

Out of Hours
If you require urgent attention or advice, telephone 111.  If possible, have a pen and paper handy.

Test Results  
Please could you telephone the surgery for your results on 0191 3846171 between 2pm and 4pm Monday to Friday.  

Cancelling Your Appointment  
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.  

Named Accountable GP  
All patients now have a named accountable GP who is responsible for patients overall care at the practice.  If you wish to know who your named accountable GP is, please ask at reception.  Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.  

Change of electronic patient record system  
We had planned to change our clinical system between the 18th and 28th May 2020; unfortunately due to the current COVID19 situation we have postponed this change until later in the year. 

Useful Contacts


Chastleton0191 3846171
Ambulance Emergency999
University Hospital of North Durham
(Dryburn Hospital)
0191 3332333
Chester-le-Street Hospital0191 3876301
Shotley Bridge Hospital01207 594444
Newcastle Hospitals (RVI, General, Freeman)0191 2336161
Washington Hospital0191 4151272
Sunderland Hospitals (Royal & Eye Infirmary)0191 5656256
Durham City Police999 or 101
Social Care Direct Contact Centre03000 267 979
Citizens Advice Bureau0191 3842638 or 0300 323 1001
Durham & Chester-le-Street Carers Support0300 005 1213 or 0191 387 1991
Samaritans116 123

Registrar For Births, Marriages & Deaths

Genito Urinary Medicine

03000 260000

0191 3332660/2661

Patient Advice & Liaison Service (PALS)

PALS Contact Details


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website