You can make an appointment to see a GP or a nurse about any health related issue as long as you are registered with the practice. Age is no barrier—you can request a consultation however old you are. You do not have to tell the receptionist why you want the appointment. We have both male and female GP’s available; if you have a preference as to who you see please let our receptionists know when you are booking your appointment.
We provide a confidential service to all of our patients, including under 16’s. This means we won’t tell anyone else about your visit without your permission (sometimes called consent). The only time we ever share information without your consent is if you or someone else could be in danger. We would always try to talk to you about this first.
Chaperones (Bring a friend or relative)
You are welcome to bring a friend or relative into any appointment with you. The doctor or nurse may also need a trained member of our practice team to sit in on the appointment in some circumstances, or you can ask for a chaperone yourself.
You are welcome to make an appointment for any health matter.
The NHS website www.nhs.uk has loads of information on about illnesses and how to live healthily and is a good place to look for advice about most problems. Here is a list of some common issues that affect young people and details for other useful support organisations -information also available on our practice website or you can use our touchscreen information point next to reception.
Privacy Notice for Children
National Data Opt Out Info
You can now choose whether your confidential patient information is used for research and planning. Please read the leaflet for more information National Data Opt Out .
YOUR HEALTH MATTERS!
Acne and spots - This is a common problem for teenagers and young adults which can usually be treated with products available from your pharmacy first but if this doesn’t help then please see a GP.
Diet and exercise - Our nurses and GP’s can provide you with advice and guidance on healthy eating and a sensible exercise plan. General healthy living information can also be found at www.nhs.uk/livewell/pages/topics.aspx or Google ‘Change 4 Life’
Puberty and periods - There is good information on www.nhs.uk about teen health, normal development and common worries.
Smoking - If you want help and advice to stopping smoking there are local clinics that you can attend. For more information speak to your pharmacist.
Contraception/Sexual Health - Contraception is free to all men and women of all ages. There are many different methods of contraception. If you would like to talk about this or any other sexual health issue make an appointment with a nurse or GP, you do not have to tell the receptionist why you want the appointment.
Emergency contraception is available here at the surgery, or via pharmacies and sexual health clinics free of charge. It works better the sooner you take it so don’t wait to ask for help, if there are no free appointments you may need to tell the receptionist it is urgent for that day so we can arrange to see you.
The following websites may also be useful:-
If you would prefer not to come to the surgery, contraception and sexual health checks can be arranged at various clinics in the area by calling 0191 372 8700 to make an appointment, some drop-in clinics are also available, see
http://www.cddft.nhs.uk/our-services/division-of-women,-children-and-sexual-health/sexual-health-services.aspx for details.
Free condoms can be accessed by both sexes via
Chlamydia testing - Chlamydia is the most common sexually transmitted infection (STI) and can affect both men and women. Most people have no symptoms and are not aware they have it. It can affect your fertility if untreated.Testing kits can be ordered from the following website https://www.cddft.nhs.uk/our-services/division-of-women,-children-and-sexual-health/sexual-health-services/free-online-testing.aspx
Pregnancy - If you think you may be pregnant please make an appointment to see a GP as soon as possible. Our GPs can listen and discuss options with you.
Bullying, family and relationship problems, stress or depression – Life can be Really stressful at times, particularly during exams or if there is a lot going on at home. If this affects you it usually helps to talk to someone, either in your family or other trusted adult, at school or a GP or nurse.
There are many issues which can affect people, www.childline.org.uk and http://www.youngminds.org.uk/ provide access to information to support the emotional wellbeing and mental health of children and young people including useful self-help. Our GPs can support you and arrange onward referral if needed. We will not share information with other people without your consent unless we think you or someone else is at serious risk of harm.
In a crisis you can call The Samaritans on 08457 90 90 90 or Childline on 0800 111.
Mental Health Support
Waddington Street Centre Peer Support Drop In Sessions (Aged 16 to 21). See the website for further details Waddington Street Centre
A young person's guide to Child and Adolescent Mental Health Services (CAMHS) – This leaflet
is for any young person who wants to find out what to expect when attending child and
adolescent mental health services CAMHS Leaflet
Alcohol and drugs - If you are concerned about misuse www.talktofrank.com
has information regarding drugs and www.talkaboutalcohol.com has information
Eating disorders - We can help by directing you to the appropriate support
services. The website below also has useful information relating to eating disorders.
http://www.youngminds.org.uk/ also provides access to information to support the
emotional wellbeing and mental health of children and young people.
Please note that you must be registered with Chastleton Medical Group to access our services.
Brook provides free and confidential sexual health and wellbeing services for young people - http://www.brook.org.uk/
Relationships counselling - http://www.relate.org.uk/
Young people LGBT groups and services - http://mesmacnewcastle.com/
Young Carers - https://www.family-action.org.uk/what-we-do/children-families/young-carers/