Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients. 

Out of Hours
If you require urgent attention or advice, telephone 111.  If possible, have a pen and paper handy.

Test Results  
Please could you telephone the surgery for your results on 0191 3846171 between 2pm and 4pm Monday to Friday.  

Named Accountable GP  
All patients now have a named accountable GP who is responsible for patients overall care at the practice.  If you wish to know who your named accountable GP is, please ask at reception.  Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.  

We Teach Medical Students  
We are a teaching practice for Sunderland University medical students and are proud to be involved in training tomorrow's doctors.  As a result, students may lead or observe your appointment.  If you would rather not see medical students, please inform reception.  Your care will in no way be affected by this.  


What to do at time of bereavement

If death occurs at home:-

Telephone the Doctor. He/she will visit to confirm death has taken place. Contact the funeral director, or ask the doctor to do this for you. It is not necessary that the body of the deceased be removed immediately, you may want friends or relatives to visit before this is done.

If the doctor has attended the deceased within the last fourteen days he will be able to issue a death certificate. If not he/she will have to contact the coroner first. It is rare that a post-mortem has to be done.

When death occurs in hospital:-

Contact a funeral director to inform them that their services will be required. The death certificate should be collected from the hospital. Take this to the registrars office for the area in which the death took place.

Also take the deceased's medical card if available.  Take the green form, issued by the registrar, to the funeral directors who will take over complete responsibility for arranging the funeral. If there is any difficulty ring your selected funeral director.

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