Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients. 

Out of Hours
If you require urgent attention or advice, telephone 111.  If possible, have a pen and paper handy.

Test Results  
Please could you telephone the surgery for your results on 0191 3846171 between 2pm and 4pm Monday to Friday.  

Named Accountable GP  
All patients now have a named accountable GP who is responsible for patients overall care at the practice.  If you wish to know who your named accountable GP is, please ask at reception.  Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.  

We Teach Medical Students  
We are a teaching practice for Sunderland University medical students and are proud to be involved in training tomorrow's doctors.  As a result, students may lead or observe your appointment.  If you would rather not see medical students, please inform reception.  Your care will in no way be affected by this.  

Summary Care Record

Summary Care Record

The Summary Care Record is an electronic record which will give healthcare staff, faster, easier access to essential information about you, to help provide you with safe treatment when you need care in an emergency or when your GP practice is closed.

It is intended that Summary Care Records will improve the safety and quality of patient care.

Healthcare staff will ask your permission every time they need to look at your Summary Care Record.  If they cannot ask you, for example if you are unconscious, they may look at your record without asking you.  If they have to do this, they will make a note on your record.

About your Summary Care Record
If you decide to have a Summary Care Record it will contain important information about any medicines that you are taking, allergies you suffer from and any bad reactions to medicines that you have had.  Giving healthcare staff access to this information can prevent mistakes being made when caring for you in an emergency or when your GP practice is closed.

Children and the Summary Care Record
Children will automatically have a Summary care Record made for them.

If you do not want your child to have a Summary Care Record you will need to fill in an opt-out form on behalf of your child and return it to your childs GP practice.

In some circumstances your GP may feel it is your childs best interests to have a Summary Care Record.  For example if your child has a serious allergy that healthcare staff treating your child should know about.


Your Summary Care Record Options
You can choose to have a Summary Care Record:
  You do not need to do anything.  This will happen automatically.

You can choose not to have a Summary Care Record:  You will need to let the Practice know by filling in and returning an opt-out form.

You can change your mind at any time
If you choose not to have a Summary Care Record but then change your mind later a SCR can be made for you.  You will need to let the Practice know.

If you choose not to have your Summary Care Record after it has been set up, you need to complete and provide the Practice with an opt-out form.

Summary Care Record Patient Letter

Summary Care Record Opt-Out Form


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