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Noticeboard

Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients. 

Appointments 
Appointments can either be booked up to two weeks in advance (non-urgent or review) or booked on the day (acute or urgent problems). 

Out of Hours
If you require urgent attention or advice, telephone 111.  If possible, have a pen and paper handy.

Test Results  
Please could you telephone the surgery for your results on 0191 3846171 between 2pm and 4pm Monday to Friday.  

Cancelling Your Appointment  
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.  

Named Accountable GP  
All patients now have a named accountable GP who is responsible for patients overall care at the practice.  If you wish to know who your named accountable GP is, please ask at reception.  Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.  

Change of electronic patient record system  
We had planned to change our clinical system between the 18th and 28th May 2020; unfortunately due to the current COVID19 situation we have postponed this change until later in the year. 

contactHome Visits

If you are not well enough to come to the surgery, you may ask for a home visit.  Please always try to telephone 0191 384 6171 before 10.30am.  In the case of an emergency you may contact the surgery at any time. 

Home visits are arranged for patients too ill or infirm to attend the surgery.  Home visit requests are assessed and prioritised by the doctor on call.

 
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