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Get NHS advice about COVID-19, including symptoms, testing, vaccination and staying at home.
Changes to testing
Find out about the symptoms of COVID-19 and what to do if you or your child has them.
Find out if you should get a test for COVID-19, who can get free NHS tests, how to get tested, and what your test result means
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
NHS COVID Pass
Find out how to get your COVID Pass for travelling abroad and for certain venues and events in England.
What to do if you have or might have COVID-19
Find out what to do if you've tested positive or have symptoms of COVID-19, or have been in close contact with someone with COVID-19.
Self-care and treatments
Advice about how to look after yourself at home if you have COVID-19 or symptoms of COVID-19, and read about treatments for COVID-19.
People at higher risk
Advice for people at higher risk from COVID-19, including people with health conditions and pregnant women.
How to avoid catching and spreading COVID-19
Advice about what you can do to reduce your risk of catching and spreading COVID-19.
Long-term effects (long COVID)
Find out about the long-term effects COVID-19 can sometimes have and what help is available.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
Chastleton Medical Group, Newton Drive, Framwellgate Moor, Durham, DH1 5BHTel: 0191 3846171
Chastleton Mission Statement At Chastleton, our mission is to provide the highest possible standard of care to all of our patients.
Out of Hours If you require urgent attention or advice, telephone 111. If possible, have a pen and paper handy.
Test Results Please could you telephone the surgery for your results on 0191 3846171 between 2pm and 4pm Monday to Friday.
Named Accountable GP All patients now have a named accountable GP who is responsible for patients overall care at the practice. If you wish to know who your named accountable GP is, please ask at reception. Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.
We Teach Medical Students We are a teaching practice for Sunderland University medical students and are proud to be involved in training tomorrow's doctors. As a result, students may lead or observe your appointment. If you would rather not see medical students, please inform reception. Your care will in no way be affected by this.
Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.
It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.
Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.
Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.
Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating.
Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription. Watch this short video on how you can get the most out of your local pharmacy
NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:
NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:
If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.
Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.
Acute diarrhoea is usually caused by a viral or bacterial infection and affects almost everyone from time to time. A common cause in both children and adults is gastroenteritis, an infection of the bowel.
Bouts of diarrhoea in adults may also be brought on by anxiety or drinking too much coffee or alcohol. Diarrhoea may also be a side effect of a medication
NHS Choices Symptoms, causes, treatment and information
Macmillan Cancer Support Diarrhoea as a result of cancer treatments
British Red Cross - First Aid Tips Simple, straightforward and easy to understand first aid tips
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
A cold is a mild viral infection of the nose, throat, sinuses and upper airways. It can cause nasal stuffiness, a runny nose, sneezing, a sore throat and a cough. Usually it's a self-limiting infection – this means it gets better by itself without the need for treatment.
On average, adults have two to five colds each year and school-age children can have up to eight colds a year. Adults who come into contact with children tend to get more colds. This is because children usually carry more of the virus, for longer.
In the UK, you’re more likely to get a cold during the winter months although the reasons why aren’t fully understood at present.
For most people, a cold will get better on its own within a week of the symptoms starting without any specific treatment. However, there are treatments that can help to ease your symptoms and make you feel more comfortable. These are available from your pharmacy, which means that you can treat yourself, rather than needing to see your GP.
There is no cure for colds. Antibiotics, which treat infections caused by bacteria, don't work on cold viruses.
There are a number of self-help measures that may help to ease the symptoms of a cold.
You should try to make sure you get enough rest if you have a cold. It’s not usually necessary to stay off work or school.
NHS Choices - is it the common cold or the flu? Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out
Factsheet - Common ColdInformation about the diagnosis, treatment and symptoms of the common cold