Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients. 

Out of Hours
If you require urgent attention or advice, telephone 111.  If possible, have a pen and paper handy.

Test Results  
Please could you telephone the surgery for your results on 0191 3846171 between 2pm and 4pm Monday to Friday.  

Named Accountable GP  
All patients now have a named accountable GP who is responsible for patients overall care at the practice.  If you wish to know who your named accountable GP is, please ask at reception.  Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.  

We Teach Medical Students  
We are a teaching practice for Sunderland University medical students and are proud to be involved in training tomorrow's doctors.  As a result, students may lead or observe your appointment.  If you would rather not see medical students, please inform reception.  Your care will in no way be affected by this.  

Registration with the practice

If you wish to register with the practice please attend the surgery with your medical card (if available) and proof of identification and residency (see accepted forms of ID below).  A registration form will need to be completed which you can obtain at the practice or you can print a registration form via the link below.

Once we have received your completed registration form and confirmed your identification we require 24 hours to process your paperwork before appointments can be made.

As a new registration to this practice, we are obliged by the NHS Counter Fraud Service to assess your eligibility to receive free NHS treatment.  Entitlement is based on legal residency, irrespective of nationality, citizenship or any previous payment of NIC's or taxes.  Please bring with you proof of ID and residency.  A combination of the following can be accepted as identification (it is preferable that one item of photo ID is seen):

Birth certificate,  Marriage Certificate, Medical Card, Driving Licence, Passport, Local Authority Rent Card, Paid Utility Bills, Bank card/statements, P45, N.I. Number ard, Payslip, Papers from Home Office, Letter from Benefits Agency/benefit book/ signing on card.

The following documents will not be accepted:
Library card, video rental card, health club card, private rent book.

Suspected false registrations will be reported to Counter Fraud Specialist.

At the time of registration you may wish to consider your Summary Care Record Status.  Please refer to the link for further information.

Registration Form


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