Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients.
Appointments can either be booked up to two weeks in advance (non-urgent or review) or booked on the day (acute or urgent problems).
Out of Hours
If you require urgent attention or advice, telephone 111. If possible, have a pen and paper handy.
Please could you telephone the surgery for your results on 0191 3846171 between 2pm and 4pm Monday to Friday.
Cancelling Your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
Named Accountable GP
All patients now have a named accountable GP who is responsible for patients overall care at the practice. If you wish to know who your named accountable GP is, please ask at reception. Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.
Change of electronic patient record system
Between the 18th and 28th May 2020 we are changing our electronic patient record system. We will be unable to provide any online services including (but not limited to) new registrations for online access, electronic prescriptions, appointment booking and medical record access during this time. From the 28th May 2020, patients who currently have online access set up, will require their log in details to be reset. Please contact the surgery from the 28th May 2020 onwards so we can provide this information to you.