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Chastleton Mission Statement
At Chastleton, our mission is to provide the highest possible standard of care to all of our patients. 

Appointments can either be booked up to two weeks in advance (non-urgent or review) or booked on the day (acute or urgent problems). 

Out of Hours
If you require urgent attention or advice, telephone 111.  If possible, have a pen and paper handy.

Test Results  
Please could you telephone the surgery for your results on 0191 3846171 between 2pm and 4pm Monday to Friday.  

Cancelling Your Appointment  
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.  

Named Accountable GP  
All patients now have a named accountable GP who is responsible for patients overall care at the practice.  If you wish to know who your named accountable GP is, please ask at reception.  Please note that although all patients have been allocated a named accountable GP, patients are able to see any GP they like and are not restricted to the GP they have been allocated.  

Change of electronic patient record system  
We had planned to change our clinical system between the 18th and 28th May 2020; unfortunately due to the current COVID19 situation we have postponed this change until later in the year. 

Nurse Practitioners

Mrs Sue Shine (f)

Sue Shine is responsible for triaging and consulting with patients who wish to be seen by a healthcare professional: diagnosing and treating patients presenting with minor illness or injury, seeing and advising people in respect of their continuing medical and nursing needs. 

Mrs Clare Edwards (f)

Working within the Chastleton practice boundary, Clare Edwards delivers and coordinates care within the community to a patient cohort who present multiple and complex health needs, striving to care for them in their homes where appropriate.


The practice nurses help with dressings, removal of sutures, ear syringing, minor injuries, injections, family planning (not including coil fitting and implants), cervical smears, health advice (including limited travel advice) and preventative medicine. All our practice nurses have had specialist training and are available to advise on most aspects of health care, including chronic disease management.

Healthcare Assistants

The health care assistants help with blood tests, blood pressure monitoring, new patient medicals, some categories of diabetic foot checks, healthy living advice and provide assistance to the doctors and nurses.


The Phlebotomist takes blood tests requested by the GP's.   

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website